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General questions
General questions
Updated over a week ago

When can I contact the support team?

Our support team is available 24/7. You can get immediate answers from the chatbot to solve the most frequent issues. You can also contact an operator through the live chat or send an email to [email protected].

Despite the method you choose, we will do our best to assist you quickly and professionally at all times.

Is Bets.io a licensed casino?

Bets.io has legal permission to conduct online gambling based on an international license. We understand that ensuring a fair game is one of the most important conditions for the casino operation. Therefore, we offer you only games from reliable and long-proven certified manufacturers.

I have a marketing proposal and I’d like to discuss partnership possibilities with you.

Please send your offer to [email protected] — we’ll be glad to review it and get back to you as soon as we can!

Alternatively, you can contact us in our official Telegram chat.


For all inquiries, please contact:

[email protected] - for general issues and inquiries

Do you have an app?

At the moment, no. However, an app for iOS and Android is currently in development.

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