We give VIP status to any player who makes a one-time deposit of 500 USDT or reaches a total deposit sum of 500 USDT. VIP players are entitled to 24/7 personalized email, Whatsapp, and Telegram support. A dedicated manager will consult a VIP player and solve various financial, promotional, technical, and even personal issues.
For some players, we might develop an individual bonus system depending on the client's needs, activity, and engagement levels. Below, you can find examples of what could be offered.
Cashback with special conditions.
No Deposit Bonus. Such a bonus comes with a wagering requirement which varies from x1 to x10 depending on the player's activity.
Free spins with increased bet amount. Such spins will have a wager of x10-40.
Deposit bonus with a match rate of 30-300%. It comes with an x10-40 wagering requirement. Match rate and wager vary depending on the player's activity or the amount spent in the casino.
In addition, the player gets priority for payouts.
The VIP manager regularly communicates with the player and asks for feedback about customer service, casino, games, bonuses, etc., to improve our work and satisfy the client. In other words, players can directly influence the development of the product.