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My withdrawal request hasn't been processed yet.
My withdrawal request hasn't been processed yet.
Updated over a week ago

If no limits or restrictions prevent you from getting a withdrawal (like incomplete wagering requirements or an unverified withdrawal address), there's no need to worry!

It is also essential to verify your account’s email address as well as wallet for withdrawals. We strongly recommend you to verify both email and wallet addresses right after requesting your first withdrawal in

Due to our financial department's workload, payouts can take longer than usual. We do everything to process withdrawal requests as fast as possible.

Before we send you money, our financial department should carry out a security check and investigate your transactions and game rounds to make sure that no rules were violated. The higher your loyalty level is, the faster your cashout request is processed.

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